Job Listings

Event Operations Manager (all genders)

Permanent employee, Full-time · Berlin

Your mission: 
  • Work as part of an operations team to deliver the logistics for a large-scale international exhibition, taking ownership of the delivery of a variety of key tasks assigned to the Operations Manager role.
  • Work across multiple projects at the same time, for example, side events in the run up to the event, management of special areas (eg IFA Next, Gala dinner)
  • Manage event operations budgets, future planning, and forecasting in line with budget expectations and report to the line manager.
  • Supplier sourcing, contract negotiation, and management of relationships with venue services and key contractors.
  • Able to manage large scale signage design and fulfilment, complex registration planning and execution, several side events with critical industry partnerships.
  • Collaborate with the event team including customer success, content, marketing, PR, sales, and finance to ensure maximum awareness of all event elements.
  • Able to think outside the box and come up with innovative ideas.
  • Timely and clear communication with customers.
  • Ensure delivery and fulfillment of all sponsorship and exhibitor packages as sold by the portfolio stands, branding, branded items, features, etc.
  • Design and manage floor plans.
  • Manage the tender process when appointing suppliers.
  • Responding quickly and calmly to requests from visitors, speakers, sponsors, and exhibitors’ pre-event and onsite. The ability to remain calm in high-pressure environments is important.
  • Consideration and management of health and safety issues and decisions.
  • Accurate and timely communication of cash flow for all operations costs, ensuring internal payment processes are followed and payments are made on time.
  • Methodical filing and record keeping.
  • Post-show evaluation and development.
  • Attend training courses as directed by the Line Manager.
  • At all times representing IFA Management in a professional manner.
Your profile
  • Proven experience in the international conference and exhibition industry. 
  • Experience in designing and coordinating feature builds for exhibitions.
  • Organised and methodical. 
  • Experience of working on multiple projects at one time.
  • Proven experience of creating and managing event operations budget, future planning, forecasting, and delivering on target. 
  • Health & Safety Course qualification – preferably IOSH Managing Safely would be beneficial.
  • Excellent communication skills. 
  • Excellent command of written and spoken English and German language knowledge.
  • Keen to embrace and learn to use new technology and IT systems.
  • Able to deal with a broad range of people at every level. 
  • Strong social and communication skills. 
  • Understanding of sustainability actions which can support events (not necessary but helpful)
  • A customer-first mindset.
  • Self-motivated, proactive, and able to take responsibility. 
  • Able to work within a team.
  • An astute negotiator. 
  • Attention to detail.
  • Ability to meet deadlines and resolve problems under pressure. 
  • Effective time management.

 

Apply here

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